Skip to main content

April is Dig Safe Month: Call or click before you dig to locate underground lines

April 5, 2024

To mark Dig Safe Month, Utilities Kingston reminds residents who might be planning to dig anywhere on their property: contact Ontario One Call at least a week before you dig. It’s the law. 
 

“Some underground cables or lines are just below the surface, and we’re asking you to put safety first,” says Robert Bowen, Supervisor, Inspection & Support Engineering, Utilities Kingston. “Contact Ontario One Call at least a week before you dig to request a free locate of underground lines and equipment.”  
 

Severed underground lines could cause explosions, electrocution, flooding and/or a loss of essential services – and you could be liable for restoration costs and potential legal action.  
 

Open 24 hours a day, seven days a week, Ontario One Call is a free service that shows you where municipal gas lines, water and sewer mains, and electrical or fibre-optic lines are located on your property. Call 1-800-400-2255 or click OntarioOneCall.ca to make your locate request. Ontario One Call will need: 
 

  • The address where the digging will take place (including the nearest intersection) 

  • A description of the work being done, and 

  • Your phone number and email address 


The Ontario Regional Common Ground Alliance and the Canadian Common Ground Alliance have designated April as Dig Safe Month. This month is dedicated to raising awareness of safe digging practices across Canada to improve safety and reduce damages to underground infrastructure.  
 

For more information, visit UtilitiesKingston.com.   

Media contact: For more information contact 613-546-4291, ext. 2300.

About Utilities Kingston: Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas, electricity, and telecommunications services in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services. You can count on us!

Connect with Utilities Kingston – all your utility needs under one roof.